DIVERT Programme – Custody Support
If you have been referred to the DIVERT programme, whether through an in-custody or community referral, we are here to help you find and focus on a better path forward in your life. DIVERT coaches are non-judgmental, impartial, and responsive.
DIVERT intervention coaches offer a different approach. They are independent of the Police and will meet with you in a private consultation to listen, understand your situation, and determine how they can help. Their role is to support you by:
- Helping you create a personal development plan, including pathways into education, training, employment, and life skills.
- Acting as a mentor, coach, and trusted professional to guide you through this difficult period, enabling you to make better-informed decisions.
- Connecting you with the right opportunities in the community through collaborating organisations, at the right time for you.
- Assisting you in finding any additional support you may need to bring quality, purpose, and prosperity to your life.
Once you have met with a coach, the communication line remains open for as long as you feel you need guidance. You will have regular reviews with your DIVERT coach to assess your progress and identify what else needs to be worked on.
DIVERT coaches are not connected to the Police, and all conversations are private. Your involvement with DIVERT is separate from the Criminal Justice System and will not affect any ongoing police investigation.
DIVERT App – Community Support
If you have been referred through the DIVERT App, your details will be sent to an engagement specialist who will provide the same 1-2-1 support, guiding you towards a positive way forward.
The DIVERT App helps community members aged 14-25 by allowing police officers to refer them for education, training, or employment support. Importantly, the police have no further involvement once the referral is made, and your personal information is not stored in any police system.
The app is currently used in Camden and Islington by the Metropolitan Police Service to refer young people at risk of crime, exploitation, or those in need of guidance. If the young person is 14-25 years old, consent will be needed from a parent or guardian.
Once referred, the police have no further involvement, and all information shared is confidential. This ensures that young people can engage with coaches without fear of police intervention. The information is securely stored and not shared with the police.
DIVERT App offers the same opportunities as the custody programme, with personal support from an Intervention Coach who will assist with education, training, employment, and activities like sports, music, and arts. The app provides early intervention for those who need it most.
If you would like to self refer to the DIVERT programme we would love to hear from you.
Self-Referral
Contact: kate@bouncebackproject.com
