DIVERT

DIVERT is a multi-award-winning custody intervention programme, in partnership with the Metropolitan Police Service (MPS), aimed at reducing reoffending by engaging with 18-25-year-olds and diverting them away from crime towards opportunities. 

Operating in more police stations across London, young adults can request to speak with a DIVERT Custody Intervention Coach after their arrest, while detained in police custody. This “teachable moment” allows coaches to speak with, listen to, and focus on the individual, offering non-judgmental support to help them explore options for positive next steps, including career and human skill development, upon their release into the community. 

DIVERT coaches create personalised plans that may include education, training, employment, and access to community services like sports and music. Independent of the police investigation, DIVERT works alongside the criminal justice system to offer tailored support without interfering with legal proceedings. 

In addition to one-on-one support, DIVERT connects young people with opportunities through collaboration with football clubs’ community foundations, trusts, and a range of diverse and inclusive work-sector organisations that offer recreational activities, guidance, workplace preparation, and employment. 

There is no set time limit for engagement, as everyone’s needs are unique. DIVERT aims to guide young people toward a positive future. If someone is unable to access a DIVERT coach during their time in the custody suite, they can ask to be referred by a member of police staff or self-refer once released. 

‘I really enjoy the work we do at DIVERT, and I love the impact I have on young adults to help them achieve their goals and realise their potential. I enjoy building trusting relationships with my clients and guiding them into tangible job and training opportunities, developing their sense of purpose and self-esteem, as well as reducing the likelihood of them reoffending. Working alongside amazing colleagues and helping to change people’s lives gives me immense pride and motivation in my role, and the DIVERT Programme works incredibly well as it offers young people caught up in the Criminal Justice System a real lifeline and opportunity to make positive change.’ Billy, DIVERT Intervention Coach.