The Bounce Back team

Our team has grown year on year as our projects have expanded.

Our people are recruited for their passion and their specialist skills. Within our teams many have strong links with the criminal justice system and know from personal experience the challenge of coming out of prison and the need for trust, support and a job. Click here to see the positions we are currently recruiting to fill.

Meet our project leads below:



Fran founded the Bounce Back social enterprise in 2010, originally as a CSR project from her business, recruiting people leaving prison to create a team of decorators to work around London. Following a long corporate career in communications, in 2011 the prison leaver project gradually took over and led to her forming Bounce Back, the Award Winning Charity and Social Enterprise where she took an active role in its growth and innovation. Driving change remains her passion with her active involvement in the No Going Back programme with the Livery Companies of London.
On the Board of Think Through Nutrition and working in an advisory capacity with, amongst others, The London College of Fashion Making for Change programme, she is enthusiastically involved with a number of social enterprises including Cockpit Arts and Green Rooms Hotel.
You should know: Fran love Bees.

Francesca Findlater OBE

Founder of Bounce Back, Executive Head No Going Back

Mary has a passion for education, believing that people never stop learning, no matter how young or old, or what their background is. Ever open to new adventures, Mary has lived and worked in multiple countries. She has been involved in the charity sector internationally for over 20 years. She is currently a Trustee for a music therapy charity based in Lambeth.
Mary has built up a wide-ranging skill set from working in both the banking sector and the educational sector. Feeling the need to bounce in a different direction, she moved into the criminal justice sector. As Head of Operations Bounce Back, Mary leads on operational strategy, finance, facilities and IT. Mental health first aid and wellbeing are a passion.
You should know: Mary can run in high heels

Mary Suphi

Head of Operations Bouncing since 2021

Fadzai has been working in the charity sector for over 10 years. She is a skilled fundraiser a track record in securing six figure grants from Trust and Foundations, corporate partners, major donors, events and campaigns. As the Head of Innovation & Growth at Bounce Back, Fadzai leads on raising much needed funds.

You should know: Fadzai enjoys traveling.

Fadzai Dzimwasha

Head of Innovation and Growth

After a career Account Directing in full service marketing agencies working with FMCG and B2B clients, Gail joined Fran's marketing consultancy as a freelancer in 2000 alongside other clients/consultants.
Working with Fran as Bounce Back evolved Gail has been involved from the beginning. She has helped with the creation of the brand, it’s personality and it’s assets and, having developed an in depth understanding of the sector along the way, she now oversees the marketing and communications across the organisation.
You should know: Gail keeps active with horses and a dog

Gail Stephens

Marketing and Communications
Bouncing since 2011

Claire has been involved with recruitment, talent and people development since 2002. At Working Chance she built the UK's first charity dedicated to supporting
women leaving the criminal justice and care systems into jobs. Returning to the private sector Claire then joining a CIPD Award winning HR
consultancy to advise, facilitate and develop great places to work for FTSE 100 organisations.

Building on her network and working in tandem to developments within the MOJ Claire joined us to provide strategic advice. Claire has recruited some of our best talent enabling the successful launch of our NGB & VCTF projects and managed the recruitment for our CEO.

You should know: Claire cannot sing - but loves to sing.

Claire Saint

Mobilisation Manager
Bouncing since 2020

With over 25 years experience within the criminal justice system providing strategic and fundraising support for small charities Kate has received several awards including The Butler Trust Award for exceptional support for marginalised people.
Having worked with, and advised, several Philanthropists and large grant giving Trusts and Foundations on areas of need of funding, and the importance of good and regular evaluation, Kate believes building relationships with like-minded funders requires a careful, comprehensive and strategic approach.

Kate Ruby

Head of DIVERT Bouncing since 2010

Karen has worked in Apprenticeship training and spent a significant number of years working in Further Education; with an emphasis on support and wellbeing. She was a proud leader of a team of Personal Tutors – otherwise known as superheroes, taking care of the welfare needs of thousands of students each year. In this role she grew a huge network of professionals who helped to develop the personal and social curriculum . One thing she is very proud of is that every student had the opportunity to improve their employability skills and had a work ready interview with volunteers as part of their social responsibility commitments. For the past five years she has worked in Offender Learning in Youth Custody where she has learned about prison education contracts and supported young people to be successful in their next steps.

You should know that Karen loves to change her hair colour and has been just about every colour apart from green

Karen Baker

Head of Training Bouncing since 2022

Nick has worked in education for the past 9 years, and the construction industry prior to that in senior management on the largest construction site in the world (Princess Nora University Riyadh, Saudi Arabia). As well as business developlment Nick has joined to share his knowledge through the social enterprise and bring opportunities to those who want to get the best from life.
You should know Nick loves motorbikes and adventure.

Nick Cocks

Head of Contracts & Commercial Development, Social Enterprise Bouncing since 2021

Paulette has more than 20 years' experience in developing, operationalising, and improving services/outcomes for vulnerable young people and adults within the employability and learning & skills sector with valuable specialism within custody and the community.
She was instrumental to the successful development of the first coherent pan London Information Advice and Guidance (IAG) service - a pioneering project for prisoners successfully demonstrating the benefit of impartial information and advice to enable offenders to up skill and improve chances of finding employment on release.
Paulette brings her skills to the No Going Back programme preparing people in custody for jobs on release.
You should know: Paulette is an amazing singer

Paulette Jackson

NGB Project Lead
Bouncing since 2020

Dominic has an excellent track record of supporting clients from dis-advantaged groups into paid work with 12 years experience as a youth worker in the W2W sector from three of the leading training providers in the UK. He has worked as an Employment Consultant and Employer Engagement Advisor on the Work Programme as well as Work & Health contracts. In 2015 Dominic was deservedly in the running for the leading Employment Consultant for Job Starts in London. Dominic brings a variety of transferrable skills to Bounce Back and is the ideal lead for the IPS Tower Hamlets project.

You should know: Dominic swims five times a week!

Dominic Smallwood

Senior Employment Specialist - IPS
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Melanie worked in corporate for most of her career. Aspiring to add value and keen to apply her preciously gained skills, joined Bounce Back as a Strategic Team Leader on the MoJ LLIF E-nuff. Prison Leavers Project. The Project aim is to improve the outcome of Prison Leavers, tackle the disparities in reoffending for short sentenced prisoners.

Melanie Impey

Strategic Team Manager – E-nuff

Case Management

 Team Manager

No Going Back team

Emma George – Engagement Manager


Tanito Femi-Idowu – NGB Co-ordinator


Monique Carty – NGB Engagement Manager

Email :

Tracy Piercy – NGB Engagement Manager

Email :

Joanne Keane – NGB Volunteer and Business Liaison Manager


Bounce Back DIVERT

David Williams


Laetitia Nimmo – Training Administration Manager





Office Admin

Dawn Hooper-Hayes – Office Manager



  • Sheena Asthana
  • Rachel Atkinson
  • Jean Daintith
  • Craig Denholm
  • Jim Heptinstall
  • Elaine Hindal
  • Rahul Jaitly
  • Sue Killen
  • Stuart McMinnies
  • Deborah Rozansky
  • Tim Sampey
  • Caroline Shuldham

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