The Bounce Back team

Sue joined the Board of our parent company, Change Grow Live, as Chair in December 2021. She brings a wealth of leadership experience from across the public, voluntary, and community sectors. In addition to her role with Change Grow Live, she currently chairs the representative body for community pharmacy in England and the Katie Piper Foundation.

Sue is the former Vice-Chair of Clarion Housing Group and previously served as Chief Executive of St John Ambulance. Her public service career spans more than 20 years as a senior civil servant, including roles as Director General at the Department for Transport and Director at the Home Office, where she led cross-departmental work to address drug misuse.

She also led an independent review of children and young people’s palliative care for the Secretary of State for Health.

Caroline serves on the Board of our parent company, Change Grow Live. She is a registered nurse with a specialist background in critical care and cardiac nursing, and now works as an independent consultant with expertise in clinical governance, management, research, and education.

She is currently a Non-Executive Director on the Board of Directors of RCNi (RCN Publishing Ltd of the Royal College of Nursing Group), and a specially appointed Commissioner at the Royal Hospital Chelsea. Caroline also advises the trustees of a charity that provides independent living and residential care for older people on care-related matters.

Her previous roles include serving as a Non-Executive Director at a community care provider—where she chaired the Quality and Safety Committee—and as Executive Director of Nursing and Clinical Governance at the Royal Brompton and Harefield NHS Foundation Trust.

Caroline is deeply committed to the wellbeing and safety of patients and beneficiaries, and to the delivery of outstanding care. In recognition of her contributions to nursing and healthcare, she was awarded an OBE in 2009.

Sue is the former Vice-Chair of Clarion Housing Group and previously served as Chief Executive of St John Ambulance. Her public service career spans more than 20 years as a senior civil servant, including roles as Director General at the Department for Transport and Director at the Home Office, where she led cross-departmental work to address drug misuse.

Richard became a Trustee of Change Grow Live in September 2022. He chairs the Audit and Finance Committee. Richard is a Chartered Accountant and was for many years a partner in EY. He retired from EY in 2020. He has experience working across a number of sectors.

Richard also serves as a trustee at The Disabilities Trust, where he chairs the Audit and Risk Committee, and the Charity Go beyond where he chairs the Finance Committee. He is also a trustee of The Harpur Trust. Previously, Richard was a trustee at Victim Support and The Challenge.

Tim serves on the Board of our parent company, Change Grow Live. He has worked in service user involvement and peer-led services since 2005, drawing on his own lived experience to shape and inform his professional contributions.

Previously, Tim held roles including Service User Co-ordinator for Kensington and Chelsea, Recovery Worker, and Drugs Awareness Tutor for Westminster Adult Education Authority. He is currently the Chief Executive of Build on Belief and a steering group member of the College of Lived Experience Recovery Organisations (CLERO).

Deborah joined as a trustee in December 2021. She is currently the Head of Policy, Research, and Information at the Social Care Institute for Excellence. She leads a team supporting improvements in social care through evidence generation, knowledge translation, and policy influencing. Her experience includes conducting research studies and leading complex change programmes for the government and the NHS, including recent initiatives in integrated care.

Craig works as a consultant providing executive coaching to public sector leaders. He has extensive experience in developing and mentoring senior executives. Craig has also acted as an advisor during the development of public sector selection processes and the validation of new post-graduate level degree courses.

Before moving into consultancy, Craig served as a senior police officer, his last post being Deputy Chief Constable with Hampshire Constabulary.

Richard also serves as a trustee at The Disabilities Trust, where he chairs the Audit and Risk Committee, and the Charity Go beyond where he chairs the Finance Committee. He is also a trustee of The Harpur Trust. Previously, Richard was a trustee at Victim Support and The Challenge.

Michael Vavakis has spent over 30 years of his career helping organisations to transform and create alignment between business strategy, culture, and business operations.

Michael has had an international career working in the USA, Asia, Australia, and Europe and has experienced the fast-paced environment of the IT industry in the Silicon Valley, as well by driving long dated economic, and social impact to cities and communities through urban regeneration agendas across major global cities working in the Property industry.

He has been a Chief People and Transformation Officer in a publicly listed company for over a decade as well as a Chief Operating Officer.

Jon has worked for the last 22 years building a number of successful energy companies, service innovators and disruptors across both Australia and the UK. Jon played a key role in establishing leading Australian energy suppliers Engie Australia and Alinta East Coast retail holding a number of senior roles across operations and customer experience.

Jon is currently the Chief Operating Officer of Octopus Energy Group.

Hamza is a commercial lawyer by background and the Head of Health at international law firm DAC Beachcroft LLP, where he sits on the Executive Board. His experience includes advising NHS commissioners and providers, medtech and digital health companies, independent health and social care operators, and voluntary sector organisations on commercial and regulatory issues. He is a regular author of articles within industry publications, lectures on health law and strategy at NYU Law School and speaks at global conferences on the commercial and regulatory issues facing the future of healthcare.